Limited Lifetime Warranty

Our products are designed to last a lifetime however, if a product is found to be defective we will gladly attempt to repair the product for you. If we are unable to repair it in a reasonable about of time, we will provide you with a replacement of equal value. If we are unable to provide you with a replacement of equal value, we will issue you a full refund. This warranty applies for the lifetime of the product.  

What is covered:

This warranty covers defects in the materials and/or workmanship of a Gravity Ball® and does not apply to any accessories purchased or used with the Gravity Ball.

What is not covered by this warranty:

Normal wear and tear and intentional attempts to destroy or alter the product are not considered valid reasons to receive a replacement or refund.

How long does coverage last:

This warranty applies for the lifetime of the product and/or company. The warranty ends when the product becomes unusable for reasons other than defects in workmanship or materials.

Who is covered:

This warranty applies only to the original purchaser of the product. Warranties cannot be transferred to subsequent owners or users of the product.

What we will do:

  1. We will first attempt to repair the product.

  2. If we are unable to repair the product within a reasonable about of time, we will send you a replacement of equal value.

  3. If we are unable to provide a replacement of equal value, we will issue you a full refund.

 

Instructions:

To apply this warranty, please email us at info@thegravityball.com with the subject line, ‘Returns” to explain the reason for return. Please mail the defective product postage paid to the address below:

Gravity Ball Health Systems

2201 N Lakewood Blvd Suite D-639

Long Beach, CA 90815-2552

Notice: We do not assume responsibility for any loss or theft that results when the product is shipped to us.

 

For questions please email us at info@thegravityball.com

or call us at 1-844-438-6942